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BEP 46: Business Small Talk - Switching Techniques
Small talk may be used to fill silences or get to know someone you’ve just been introduced to. In this podcast lesson, we’re going to (...)
BEP 90: Showing Empathy in Work Situations
Introduction Empathy is the ability to understand how someone else feels by imagining yourself in their position. The ability to show empathy (...)
BEP 91: Expressing Opinions and Agreement
Introduction We are often askedto give our opinion on various things at work. We also often ask for the opinion of colleagues and superiors. (...)
BEP 87: Criticizing Someone in the Right Way
Introduction We all make mistakes and learning how to correct them is an important part of doing business. But what about when other people make (...)
BEP 76: Conversation Techniques
INTRODUCTION In this podcast lesson, we’ll be looking at a number of useful techniques to help to you develop a conversation. When you (...)
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