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BEP 94: Complimenting Someone at Work
Introduction What is a compliment? If you say something nice about someone, that’s a compliment. You can “pay someone a compliment” by (...)
BEP 72: Welcoming Business Visitors
Introduction Knowing how to welcome business visitors is an important business speaking skill. This is often the first impression that a visitor (...)
BEP 85: Telephone Communication Problems Part 1 - A Bad Line
Introduction We’ve become creatures of telephone habits. Having made and received thousands of telephone calls in our lifetimes, it is (...)
BEP31: Pitching a Sale - Elevator Speeches
Imagine you have just entered an elevator. As the doors start to close, a man enters and smiles briefly. A moment later, he starts to chat and (...)
BEP 79: Small Talk with Colleagues
Introduction Many of you will be working for international companies where you come into daily contact with foreigners, some of whom will be (...)
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